常見問答集

You can access the new Delta Sync Wi-Fi game by logging into Delta Sync Wi-Fi on any domestic Delta Sync Wi-Fi equipped flight. Scroll down to the “Entertainment” section to find the game.

Sky Hopper is only available to play in-flight. If you have already departed from your flight, check out Sky Hopper on your next Wi-Fi equipped flight for more chances to play!

You can play Sky Hopper as many times as you would like onboard! There is no limit to the number of game plays, but there is a limit to the amount of sweepstakes entries per flight. (see Sweepstakes Entries, Go to footer note for more details.)

Sky Hopper is only available to play on mobile devices. If you try to access the game from your laptop, you’ll be directed to log into your mobile phone to play.  Carrier fees may apply.

Try checking your connection onboard to ensure the Wi-Fi is fully connected. Wi-Fi coverage continues to progress, and we are working toward offering near-global coverage of Delta Sync Wi-Fi. 在這項工作進行的同時，必然會有些地方不在無線網路的覆蓋範圍內。

To enter The Delta Sync Sky Hopper Sweepstakes, you will need to access the game onboard a Delta Sync Wi-Fi equipped flight on your mobile device. Once you start the game, you must collect at least one SkyMiles fact and play the game at least one time through (when you see the “Game Over” screen) in order to send in your entries.  If you are not on board, please see the Official Rules for full sweepstakes rules to learn about our alternate method of entry. 

是的！ However, you can only submit up to 10 entries per flight by playing the game onboard enough times to reach the 10-entry limit. These entries can be earned in a single game play, or across several game plays within the same flight. If you play the game on multiple flights, you can submit a maximum of 30 entries per month.

是的！ While there is a limit to how many sweepstakes entries you can submit, there is no limit to how many times you can play the game.

You can still enter for a chance to win by mailing in your first and last name, and your email address associated with your SkyMiles Membership Account to The Delta Sync Sky Hopper Game Sweepstakes at PO Box 20706, Atlanta, GA 30354.

Please note that one mail-in entry equals one mobile game submission. If you have submitted over the maximum entry limit of 30 per month, all other entries exceeding this amount will not be qualified for the drawing.

If you have hit your monthly limit of 30 sweepstakes entries, your entries will reset at the end of the Monthly Drawing Period. For the full list of Drawing Dates, please see the Official Rules. 

After the Monthly Drawing, two winners will be selected to each receive a $400 Delta Gift Card. If you are one of the selected potential winners, a member of the Delta Air Lines team will reach out to the email associated with your SkyMiles Membership Account to validate your eligibility to receive the prize. For the full list of Drawing Dates, please see the Official Rules.

If you did not win the prize, you will not be contacted by a member of the Delta Air Lines team.

If you are at least 18 years of age and are a United States Resident, you meet the minimum requirements to be eligible to win. For a full list of qualifications, please see the Official Rules for complete details. 

If you are contacted by a member of the Delta Air Lines team and have your eligibility validated, you will receive an additional email on redemption instructions for your Delta Gift Card.

請至delta.com官網或致電1-800-225-1366，即可將達美禮品卡兌換為全球各地的航班。 Gift Cards may be redeemed toward Delta Vacations® packages that include airfare by visiting delta.com/vacations or by calling 1-800-800-1504. 

電子禮品卡和實體禮品卡僅可用於航空運輸所花費的總金額，包括稅金、手續費以及航空運輸需繳納的附加費，或是用於兌換包含機票在內的「Delta Vacations」度假套裝行程（不包括任何獎勵機票或「哩數+現金」機票的現金部分）。 不可用於支付任何其他費用（包括行李費用），或用於購買任何其他產品或服務（包括機上購物、客艙升等、豪華座位（完成最初的機票購買後）；加速累積哩程、達美郵輪、貨運、酒店住宿或租車）。

禮品卡不得用於支付「獎勵機票」或「哩數+現金機票」的現金部分。

達美禮品卡永不過期。 無服務費或閒置費用。 

Visit delta.com/redeem-ecredit and enter your Gift Card information.