TRAVEL AGENCY EXCEPTION FORM – REFUND/ECREDIT
In order to better service customers whose flights have been cancelled due to irregular operations caused by events (storms, floods, earthquakes, etc.), Delta is providing travel agency partners with the ability to request a refund provided there are no other alternatives and the passenger no longer wishes to travel. 退費和eCredit將根據機票的票價規則和適用的豁免規定發還。
Travel agencies are requested to process a refund via their ARC/BSP Report for wholly unused tickets; however, this form may be used to simplify the process for refunds that cannot be processed via the ARC/BSP Report. Please note that requests received outside of an event will not be processed.
凡用美國國內信用卡／金融簽帳卡購買且符合退票資格者，當可於七日內收到退費。 退費需時最多兩個結算周期，之後會顯示在您的信用卡／金融簽帳卡帳單上。 使用現金或支票購買的退費機票將會在20個工作日內處理。