Delta Vacations Change & Cancellation Policies

We get it: Plans can change, whether you want them to or not. If you need to adjust or cancel your vacation, we're here to help. Below you can learn more about change/cancellation fees or penalties you may incur and other important information. You can also call our vacation experts for assistance at 1-800-800-1504.

Want to avoid the hassle of change/cancellation fees and penalties? You can add a Travel Protection Plan to your vacation package before you go and enjoy peace of mind no matter what happens with your trip.

取消/變更罰金

全部所示費用為以個人計算
訂位類型和組成部分
出發前31天以上
出發前11-30天
出發前4-10天
出發前0-3天
酒店
ALL HOTELS* (EXCEPT THOSE LISTED BELOW OR OTHERWISE LISTED AS NONREFUNDABLE AT PURCHASE)
無罰金
(in package with air)

$50 Penalty (without air)
 
$100 - 所有目的地
$200 - 美國
和加拿大 $400- 所有其他目的地
不可辦理退費
SANDALS RESORTS, BEACHES RESORTS**, ALL TAHITI HOTEL/RESORTS, AND OUTRIGGER CONDOMINIUMS^
抵達前30天內取消將無法退款。
其他可辦理退費的項目(租車、觀光等)
無罰金
不可辦理退費
其他不可辦理退費的項目及旅遊保障計劃 
Nonrefundable, some exceptions may apply to the Travel Protection Plan Part B policy of our Travel Protection Plan.
搭機
No change or cancel fees for Delta and JV Partners marketed and operated flights.

*California hotels are subject to a different cancellation policy. Hotels in California can be cancelled without penalty for at least 24 hours after the reservation is confirmed, if the reservation is made 72 hours or more before the time of check-in.

**At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.

*** Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 2024年10月28日, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by messaging us or contacting a Delta Vacations specialist at 1-800-800-1504. The nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.

Cancellation & Change Policy Terms & Conditions

  • Less than 31 days from departure: Travelers who cancel a trip will receive a credit in the form of a Delta Vacations travel certificate equal to the amount paid, less any applicable cancellation fees and nonrefundable components.
  • More than 31 days from departure: If a traveler cancels a trip 31 or more days before departure that traveler will receive:
    (i) a credit in the form of a Delta Vacations travel certificate equal to the required deposit amount minus any cancellation fees and nonrefundable components, and
    (ii) a refund to the original form of payment for the amount paid in excess of the minimum required deposit.
  • Refund order of operations: In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order::
    1. First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
    2. Second, to any debit or credit cards or BNPLBuy Now Pay Later payments, in the order the payment was processed and accepted;
    3. Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
    4. Fourth, any Delta Gift Cards;
    5. Fifth, to Delta Vacations’ vouchers
  • Regardless of cancellation timing, if a refund is due to a Delta Vacations travel certificate, any such credit will be refunded to the original Delta Vacations travel certificate, less applicable cancellation fees and other nonrefundable components, and will be subject to the original travel certificate expiration date. In the event the original certificate has expired, no refund will be processed. Otherwise, Delta Vacations certificates will have an expiration date one year from the issue date.
  • All travel certificates issued are name-specific and only valid for the applicable traveler(s) cancelled.
  • In the event of a partial cancellation of less than the entire booking party, the per person price of the package may be recalculated to reflect the updated number of travelers, which could result in a higher per person rate for the remaining travelers of the package. In that case, the amount refunded may not be proportional to the original per person price.
  • 「其他不可辦理退費的項目」例如,火車票、活動或表演秀門票、主題公園入場券等。

機票價格

  • No change fees apply for Delta marketed and operated tickets purchased for travel from the U.S. to all destinations worldwide, excluding Basic Economy fares and nonrefundable tickets. If the change results in ticket being exchanged for another ticket in a lower value, the credit will be refunded in the form of Delta Vacations travel certificate subject to a one-year expiration date. For tickets issued by air carriers other than Delta (i.e., tickets with code 006), change fees will vary based on airfare rules.
  • In the event of a traveler no-show for a flight or in the event of a cancellation occurring after the flight departure time, the traveler will lose any remaining value of the booking.
  • Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 2024年10月28日, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by contacting a Delta Vacations specialist at 1-800-800-1504 or message us. Note that the nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.

酒店

  • A $50 nonrefundable deposit will be charged per person for booking without airfare, and will be forfeited in the event of a booking cancellation. Modifications to a booking will not result in an additional deposit.
  • Some hotels are nonrefundable; please refer to the chart above and review the specific details of your booking.
  • You acknowledge that the hotel reservation may be made by Travelscape, LLC.

*At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.


^Includes the following Outrigger Resorts and Hotels properties:

  • Oahu: Regency on Beachwalk Waikiki by OUTRIGGER; Waikiki Shore by OUTRIGGER – Condominium
  • Maui: Honua Kai Resort & Spa - Condominium; Napili Shores Maui by OUTRIGGER - Condominium; Palms at Wailea Maui - Condominium; Royal Kahana Maui by OUTRIGGER - Condominium; The Kapalua Villas – Condominium
  • Island of Hawaii: Fairway Villas Waikoloa by OUTRIGGER - Condominium; Royal Sea Cliff Kona by OUTRIGGER – Condominium

Hotel Changes: four or more days prior to departure

  • Customers may change to a different hotel or change rooms within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
  • If the change does NOT result in an increase in hotel price, the fees above will apply.
  • Nonrefundable (NR) hotel fees (which includes Sandals Resorts, Beaches Resorts, All Tahiti Hotel/Resorts, OUTRIGGER Condominiums, and any other hotel otherwise listed as nonrefundable at purchase) cannot be waived, even when the change results in an increase in the hotel price.

Hotel changes: three or fewer days prior to departure

  • Customers may change room categories within the same hotel, subject to availability, and the change fee will be waived if the change results an increase in the hotel price.
  • Customers may choose to change to a different hotel, subject to availability. However, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.
  • 「其他不可辦理退費的項目」例如,火車票、活動或表演秀門票、主題公園入場券等。

達美航空假期預訂規則與條款

一般資訊

  • 所有的價格均以美元報價,並在預訂時確認。
  • Prices include charges for planning, servicing and operating packages and are subject to change without notice.
  • 價格不包括以下內容: passport and visa fees as required by arrival destination; some foreign departure taxes and other government-imposed charges; and MAY NOT include porterage, gratuities, resort fees, energy surcharges.
  • Delta Vacations is not responsible for personal injury or property damage caused by any negligent act or commission by the air carrier, hotel, or other suppliers of any of the services being offered in connection with this trip, unless there is negligence on our part. 但是,在任何情況下,任何一方均不對間接損失負責。 Delta Vacations客服人員可能是Delta Vacations的僱員,或是第三方的僱員。 因我們無法控制的情況,Delta Vacations保留替代住宿的權利。
  • 對於任何航空公司、巴士公司或酒店保管的行李或任何物品的遺失或損壞,Delta Vacations不承擔任何責任。
  • 航空公司有特定的行李限額規定。 遵守這些限額規定是旅客的責任,否則可能收取超重/超重行李費,這筆費用將在離境機場的票務櫃台收取。
  • 航空公司有不同的行李收費政策。 View details on luggage fees by carrier.
  • 購買即表示您同意接收與您的Delta Vacations旅行有關的電子郵件。
  • SkyMiles® account numbers must be applied to your booking prior to departure.
  • 搭乘「飛凡哩程常客計劃」獎勵旅遊航班的乘客將不會獲得哩程累積,也沒有資格獲得任何優惠哩數。
  • Delta Vacations保留更改套裝行內容、行程、選項和酒店的權利(在某些情況下,如有必要)。
  • 付款後,將收取適用的取消和/或更改費用,其中一些費用可能無法退款。
  • 由於規定和政策的變更,可能會收取額外費用(離境稅、燃油附加費等)。
  • 對已確認的租車預訂進行姓名更改可能會導致價格變更至當前提供的價格。

旅行用之身分證件

  • Passengers 18 years of age or older are required to present one form of government-issued photo ID (such as a valid driver's license, and beginning 2025年5月07日, the license must be a REAL ID compliant driver's license), opens in a new window or two forms of non-photo identification, one of which must be state federal agency-issued (such as a U.S. Social Security card), before boarding a flight. Failure to present positive identification can result in denied boarding and no refunds will be granted.
  • 公民證明: 要入出境某一外國國家,所有的乘客都必須出示適當的文件。 每個國家(包括美國)都有不同的要求,且這些要求隨時可能更改。 持有正確的文件是乘客的責任。 For up-to-date entry requirements, see Help/FAQs. 非美國公民還必須準備適當的文件。
  • For certain countries, a notaried consent from both parents or legal guardians) is required for children younger than 18 years old traveing alone, with one parent, or in someone else's custody; or a notarized birth certificane showing only one parent, a parent's death certificate, or a court onder of child custody MAY also be permissible. Passengers are required to check for proper documentation requirements Minors traveling alone must be met by an adult.
  • Heath Requirements: You are responsible for complying with the health requirements of the countries you intend to wish. 請與您的醫生確認任何建議或必須的疫苗接種。

注意: 對於未能出示適當文件的情況,Delta Vacations不承擔任何責任。 Ineorrect documentation could result in denied entry and forfeiture of all monies paid.

機票

  • 所有的機票須由「Delta Vacations」開票。
  • 全額支付機票費用時即保證機票。
  • 限制適用於單獨旅行之未成年人。 Please contact Delta Vacations reservations for further information.
  • FAA regulations require that a separate seat be purchased for a child 2 years of age or older; a lap -heid child younger than 2 years old does require a purchased ticket for travel outside U.S. an 10% of the adult base fare, plus applicable taxes and fees.
    • 辦理報到手續時可能須提供出生證明作為年齡證明。
    • 年滿15歲的乘客可合法地將孩子抱在腿上。
    • 每位乘客只能懷抱1位2歲以下的孩童。

機場/酒店接送
If airfare was not purchased through us, and this vacation includes airport/hotel transfers, we must be advised of the fight numbers, fight arrival and departure times, and dates of travel, in order to arrange and provide your transfers. 若未事先告知,則將導致無法享有接送服務,並無法獲得退款。

酒店住宿和活動

  • Delta Vacations cannot guarantee fulfilment of special arrangements or requests, such as adjoining rooms, special bed configurations or nonsmoking room.
  • Handicap accessibility varies widely between hotels in international destinations; although listed an handicap accessible, it may not be ADA (Americans with Disabilities Act) compliant. 有關酒店及其客房無障礙設施的特定詳細資訊,請聯繫Delta Vacations。
  • 無障礙客房應要求提供,視供應情況而定。
  • 不能單獨購買可選的觀光、娛樂和/或交通選項。

租車資訊

  • Each rental day is based on a 24 hour rental period beginning at the time you pick up your car.
  • Drivers must have a valid driver's license held for at least one year, and be at least 25 vears old.
  • 一些國家或汽車類別可能還會有最低或最高年齡的限制規定。
  • 在國際目的地取車時可能須提供護照證件。
  • 預訂時不含的費用包括: Collision Damage Waiver, Personal Accident Insurance, Theft Protection Coverage, gasoline, applicable taxes for optional services, local taxes, airport service charges, additional driver charges and drop-of charges.
  • 交付汽車時,您將須留下信用卡以支付保險自付額。
  • 可能須支付其他的費用,並且會因國家/地區而異。
  • Car rental companies or tour operators will not make partial refunds on unused services or apply any portion of the rental to charges for gasoline, insurance or damages

費用政策

標準費用政策

  • 30天內出發的旅行預訂: 預訂確認後須全額付款。
  • Domestic (US50) and Latin America Destinations: 41天後出發的旅行預訂: 費用可拆為訂金和最終費用的方式支付。 出發前31-40天的旅行預訂: deposits are not permitted - full payment is required with 24 hours of booking.
  • All other Destinations: 31天後出發的旅行預訂: 費用可拆為訂金和最終費用的方式支付。 All payment information is required at the time of reservation; however, only the deposit will be charged upon confirmation of reservation; final payment will be charged 31 days prior to departure.
  • We accept the following forms of payment:
    • 美國運通卡、Visa、萬事達卡、Discover和大來卡(包括Carte Blanche) 
    • 您的「飛凡哩程常客計劃」帳戶中的哩程
    • Delta Vacations禮品卡或旅行憑證
    • 達美航空電子禮品和禮品卡
    • Transportation Credit Vouchers (TV) issued by Delta Air Lines®, Electronic Credit Vouchers (ECV/E-TCV), Miscellaneous Charge Orders (MCO) or Electronic Denied Compensation Credits are accepted as forms of payment toward the flight portion of a Delta Vacations package, as long as travel begins on or before one year from the issue date and in accordance with terms and conditions on the certificate/voucher. 您有以下的付款選擇:
      • If Hold for 24 Hours is allowed, select that option, and call 1-800-800-1504 to confirm your reservation and apply payment.
      • If Hold for 24 Hours is not allowed, select Purchase Now, and call 1-800-800-1504 immediately to apply your travel certificate and receive credit.
  • In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order:
    • First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
    • Second, to any debit or credit cards or Buy Now Pay Later payments, in the order the payment was processed and accepted;
    • Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
    • Fourth, any Delta Gift Cards; and Fifth, to Delta Vacations' travel certificates

取消與更改政策
Fees may apply for changes or cancellations. Learn more about the Delta Vacations change and cancellation policy.

規則與限制

  • 由於規定和政策變更,可能會收取額外的費用(離境稅、燃油、附加費用等)。
  • By purchasing, you agree to receive e-mails related to your trip with Delta Vacations.

預訂政策
預訂時所須考量的事項:
由於其複雜性或特別規定,目前無法透過該網站提供以下類型的度假套裝行程:

  • 預訂包括在多個城市的住宿。
  • Hawaii reservations that include stays on more than one island.
  • Children younger than two years old, traveling within the U.S., with a parent or with an adult 18 years of age and older, can travel on the adult's lap free of charge, and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. 若兩名或更多的2歲以下幼兒與同一名成人一同旅行,只有一名幼兒可當作「不佔位兒童」。 必須為任何額外的兒童購買座位。 2歲以下幼兒搭乘國際航班且沒有購買座位(懷抱在成人膝上)必須以成人基本票價的10%購票外加適用的稅和費用。 無論目的地為何處,您應在預訂機位時說明您將攜帶嬰幼兒旅行。
  • Upgrades to fare class after purchase
  • Reservations that require handicap or other special needs requests
  • A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including more than 4 children
  • Reservations that include an escorted tour

若要預訂任何以上的假期行程,請致電1-800-800-1504聯絡Delta Vacations。

請注意: Delta Vacations恕不受理15歲以下單獨旅行之未成年人。

付款資訊
所有Delta Vacations預訂的費用必須以美元支付,且使用信用卡或「飛凡哩程常客計劃」帳戶中的哩程支付。 您的信用卡(美國運通卡、萬事達卡、Visa卡、Discover和Diners Club,包括Carte Blanche)或「飛凡哩程常客計劃」帳戶的帳單郵寄地址必須位於美國或加拿大。 提供以下的付款方式:

  • For reservations for travel within 30 days: 預訂確認後須全額付款。
  • Domestic (US50) and Latin America Destinations: 41天後出發的旅行預訂: 費用可拆為訂金和最終費用的方式支付。 出發前31-40天的旅行預訂: deposits are not permitted - full payment is required with 24 hours of booking.
  • All other Destinations: 31天後出發的旅行預訂: 費用必須拆為訂金和最終費用的方式支付。 預訂時須提供所有的付款資料;但是,只有在確認預訂後才須支付訂金,最終費用將於出發前30天支付。

此外,如您使用之前開立的Delta Vacations機票、達美航空開立的兌換券或憑證,例如旅遊優惠券(TCV)、電子旅遊優惠券(ECV / E-TCV)、雜項交換券(MCO)或拒絕登機電子補償抵用金,請聯絡您的旅行社或:

  • 致電1-800-800-1504聯絡Delta Vacations以進行預訂,並指明您將使用這些達美開立的代金券作為付款方式。 (這些無法於網站上兌換。) If these methods of payment are used, they must be the first form of payment on the booking and would be the first refunded in accordance with to our Change and Cancellation Policy.
  • Provide the reference number, certificate number and/or redemption code at the time of reservation (for
    electronic versions).
  • 在預訂後五天內將原始書面文件提交給Delta Vacations(書面文件);在第五(5)天之後收到的文件將恕無法受理,並將退還給旅客。

 

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