SKYMILES NEWS & UPDATES

STAY INFORMED  

We are committed to delivering the SkyMiles experience you expect and the benefits you've earned. Visit this page regularly to stay informed of the latest program news and changes.
 

News Update

    • Delta and American Express have partnered to introduce a brand new, Delta SkyMiles® Credit Card with no annual fee† that offers SkyMiles Members the ability to earn even more miles, whether running everyday errands or enjoying the local food scene. Available starting September 7, 2017, the Blue Delta SkyMiles Credit Card offers:

      • No Annual Fee
      • 2 miles per dollar spent at US Restaurants*
      • 2 miles per dollar spent on purchases made directly with Delta*
      • 1 mile per dollar spent on all other eligible purchases*
      • 20% savings in the form of a statement credit when using your Blue Delta SkyMiles Credit Card on all eligible in-flight purchases when flying with Delta*
      • A welcome offer of 10,000 bonus miles after making $500 in eligible purchases on the Card within the first 3 months for new Delta SkyMiles American Express Card Members**

      Terms and limitations apply. Learn more about the Blue Delta SkyMiles Credit Card.

      †Rates & Fees
      *Benefit Terms
      ** Welcome bonus offer not available to applicants who have or have had this product or the Delta SkyMiles® Options Credit Card. Welcome bonus offer not available to applicants who currently have or have had one of the following products in the last 90 days: Delta SkyMiles Credit Card, Gold Delta SkyMiles Credit Card, Platinum Delta SkyMiles Credit Card, or Delta Reserve® Credit Card.

    • Delta SkyMiles has been named a Best Travel Rewards Program by U.S. News for 2017-2018. 

      Our best Members deserve the best. And we look forward to continuing to elevate the experience for our Members every time you fly.

    • Effective June 21, 2017, Delta Comfort+ is a new booking option for Delta Reserve Card Members for Companion Certificate redemptions. Reserve Card Members now have the option to redeem their Companion Certificate for Delta Comfort+ fares in addition to certain First Class and Main Cabin fares, which are subject to availability.

    • Starting June 20th, 2017, SkyMiles Members can use their miles instead of money for even more products and services when calling Delta Reservations, giving Members more flexibility and options than ever before.

      Members can now use their miles for:

      To take advantage of these options, contact Delta Reservations at 1-800-323-2323.

      Learn more about the many ways Members can use their milesopens in a new window.

      Mileage amounts for upgrading to Delta Comfort+, First Class or Delta One are limited to the first $1,000 in fees. All mileage redemptions are nonrefundable. Upgrading to Delta Comfort+, First Class or Delta One, and using the Same-Day Confirmed option, are subject to availability and all product terms. Additional terms may apply.

    • Pre-departure beverages, built in leg rests, upgraded pillows and blankets, and larger entertainment screens.  Delta is redefining the standard for privacy and comfort for international travel with Delta Premium Select, a new class of service on select long-haul international flights, beginning with flights between Detroit (DTW) and Narita (NRT) on October 30,2017.

      Here's what SkyMiles Members can expect for Delta Premium Select:

      • Global and Regional Upgrade Certificates: These Upgrade Certificates are available to Diamond and Platinum Medallion® Members as Choice Benefits selections. Diamond Medallion Members may select Global or Regional Upgrade Certificates and Platinum Medallion Members may only select Regional Upgrade Certificates.
        • Global Upgrade Certificates can be used to upgrade into Delta Premium Select from Main Cabin. On Delta Premium Select-equipped aircraft, Members can also upgrade from Delta Premium Select to Delta One™ using a Global Upgrade Certificate. Global Upgrade Certificates can still be used to upgrade all the way from Main Cabin to Delta One. Learn more.
        • Regional Upgrade Certificates cannot be used to upgrade to Delta Premium Select.
           
      • Medallion Complimentary Upgrades: Medallion Members will not be eligible for Medallion Complimentary Upgrades to Delta Premium Select.

      • Medallion Qualification: Members traveling in Delta Premium Select are eligible to earn Medallion Qualification Miles (MQMs), Medallion Qualification Dollars (MQDs -- U.S. -based Members only) and Medallion Qualification Segments (MQSs). SkyMiles Members will receive a 50% MQM bonus when booking Delta Premium Select. Learn more about Medallion Qualification.

      • Mileage Upgrade Awards: Any SkyMiles Member can use their miles to upgrade to Delta Premium Select after purchasing a Main Cabin ticket. Learn more about Mileage Upgrade Awards.

      Delta Premium Select will be available for purchase at delta.com beginning June 19, 2017.

    • As of July 21, 2016, SkyMiles Members enjoy more flexibility when booking Award Travel, with the option to book different cabins on the outbound and return flights of the same round-trip ticket. This means you can relax in Delta Comfort+® on your way to your destination and enjoy our premium Delta One® cabin to return home refreshed and rested.

      And starting June 6, 2017, Members who purchase tickets using Miles + Cash through delta.com* will have the option to book different cabins on the outbound and return flights of the same round-trip ticket.

      *Coming soon to the Fly Delta app

    • Starting May 17, 2017, Delta and Lyft are teaming up to offer SkyMiles Members more ways to earn miles. Now SkyMiles Members can earn miles on every Lyft ride, and bonus offers during their travels for rides to and from the airport, everywhere Lyft operates.

      Lyft, the nation’s fastest-growing rideshare company, offers its customers fast, reliable rides in more than 300 cities across the U.S. SkyMiles is the only airline loyalty program to let Members earn unlimited miles on every Lyft ride. It’s as simple as linking your SkyMiles and Lyft accounts at delta.com/lyft, and requesting a ride.

      Through the partnership, SkyMiles Member benefits offered with Lyft include:

      • Unlimited miles earned with one mile per $1* spent on all rides
      • Airport ride launch offer of three miles per $1* spent on Lyft rides to or from a Delta airport location
      • New Lyft user $20 credit (broken down into two $10 Lyft ride credits)
      • All Lyft ride types are eligible to earn miles

      Together, SkyMiles and Lyft provide Members more ways to ride rewarded. SkyMiles Members can expect more choices and more miles whether it’s for rides, stays and more with our SkyMiles partners like Lyft, Airbnb, and many more.

      LINK ACCOUNTS NOW TO START EARNING >

      * Excludes taxes, tolls, tips and fees.   
      Terms and Conditions apply and are available at delta.com/lyft.

    • Starting February 2017, the Transportation Security Administration will limit access to its TSA Precheckopens in a new window expedited physical screening lanes.   Only those customers who have paid for and enrolled in a Department of Homeland Security trusted traveler program, such as TSA Precheck will have the most frequent and consistent access to expedited screening lanes.

      This change means that travelers, including SkyMiles Members, who have been receiving TSA Precheck for free will see the TSA Precheck logo on their boarding pass much less often and will be directed to standard security lanes.

      SkyMiles Members looking to move through security more quickly have several options:

      • Membership to the TSA Precheck Application Program, which costs $85 for five years and enables applicants to apply online, submit to a background check and visit one of more than 380 enrollment sitesopens in a new window across the country.
      • Global Entry, which comes with the benefit of TSA Precheck access as well as expedited clearance for travelers reentering the U.S. and costs $100 for a five year membership with a similar application process. Diamond and Platinum Medallion Members can select Global Entry application vouchers through Choice Benefits, a loyalty program feature that only Delta provides its elite Members.
         

      Travelers with questions about TSA Precheck eligibility or for those who believe they’re not receiving TSA Precheck in error are encouraged to direct their questions to @AskTSA on Twitter or Facebook.com/AskTSA or contact TSA at (866) 289-9673.

      All SkyMiles program rules apply. To review the rules, visit Membership Guide & Program Rules.

    • Starting January 6, 2017, SkyMiles Members can now use miles for a one-class upgrade from Main Cabin or Delta Comfort+®* to First Class or Delta One® with Mileage Upgrade Awards. To book a Mileage Upgrade Award, contact a SkyMiles representative. To learn more please visit Mileage Upgrade Awards.

      *Seat eligibility determined by the purchased fare class. Fare class restrictions may apply.

    • Now, Starwood Preferred Guest® (SPG®) Platinum Preferred Members enrolled in the Crossover RewardsTM program traveling on Delta flights will clear for Complimentary Upgrades to both First Class and Delta Comfort+™ based on their SPG tier level on paid tickets.  For more information on how to opt-in for Delta Comfort+® upgrades, visit Complimentary Delta Comfort+® Upgrades.

    • SkyMiles Members now earn miles for staying and hosting with Airbnb worldwide.

      Starting November 2, 2016, SkyMiles and Airbnb are teaming up to offer SkyMiles Members the opportunity to earn miles on all Airbnb bookings worldwide when accommodations are reserved exclusively through deltaairbnb.com.

      Airbnb, the world’s largest accommodations provider, offers its customers the unique opportunity to “live like a local” in more than 190 countries with over 2.5 million homes around the globe. SkyMiles is the only major U.S. airline loyalty program to let members earn miles with Airbnb.

      Through the partnership, SkyMiles Members can earn miles with Airbnb which include the following benefits:

      • 1 mile per $1* spent on qualifying stays
      • Up to 1,000 bonus miles and a $25 Airbnb coupon code toward a qualifying first stay for new Airbnb guests
      • Up to 25,000 bonus miles for new Airbnb hosts

      Now Members can expect more choices and more miles on their next journey when they book with Airbnb, whether an apartment for a night, a castle for a week, or a villa for a month. Together, SkyMiles and Airbnb provide Members more ways to Fly Global, Live LocalSM.

      Learn more.

       

      *Terms and Conditions apply and are available at deltairbnb.com. All bookings must originate at deltaairbnb.com.
      Earn 1 mile per $1 USD (or foreign equivalent), excluding taxes and fees, spent on qualifying stays.  New guest offer requires a first qualifying stay of at least $75. Host offer expires 10/31/17. Subject to change without notice. Other restrictions apply.

    • You can now turn your miles into everything from a premium drink at Delta Sky Club® to experiencing luxury, private travel with Delta Private Jets.

      Starting October 25, 2016, SkyMiles Members can use their miles for a Delta Private Jets Card, which offers a world of flexibility, convenience and unequaled service. Redemptions start at 2.5 million miles for a $25,000 Jet Card, which for example, could take up to six passengers round-trip from Atlanta to the Bahamas or Los Angeles to Salt Lake City.

      Only with SkyMiles can you use your miles to travel in style on a private jet. The choice is yours  - there’s no telling where you’ll go from here. Learn more.

      Delta Private Jets Card is subject to Delta Private Jets’ Terms and Conditions that are outlined in the current Delta Private Jets Card Agreements. Flights are operated by Delta Private Jets, Inc., an FAA-certificated Part 135 air carrier, or by another FAA-certificated Part 135 or Part 121 air carrier. Subject to change without notice. Other restrictions apply.

    • A faster way through security is now available to U.S.-based SkyMiles Members, thanks to Delta’s partnership with CLEAR. CLEAR is the leading U.S. biometric identity platform that utilizes fingerprint and iris identification technology to allow for the most predictable way through the document-check portion of airport security.

      Because of your loyalty, SkyMiles now offers Member-only rates off of the standard $179 annual membership to CLEAR’s biometric service:

      • Diamond Medallion® Members: Complimentary
      • Platinum, Gold and Silver Medallion Members: $79 per year
      • Delta SkyMiles Credit Card Members*: $79 per year
      • General SkyMiles Members: $99 per year

      CLEAR is now available in 24 major airports and has just launched in:

      • Minneapolis–Saint Paul International Airport (MSP)
      • Los Angeles International Airport (LAX)
      • Salt Lake City International Airport (SLC)
      • Dallas Love Field (DAL)

      Delta and CLEAR plan to expand airport security line access points to more airports. Stay tuned for more update as roll-outs continue.

      To enroll in CLEAR and take advantage of exclusive SkyMiles Member-only pricing, visit https://clearme.com/delta.


      CLEAR memberships available to U.S.-based Members only, including citizens of U.S. territories. Members must enroll in CLEAR to receive the preferred rate. To receive savings on an annual CLEAR membership, eligible Members must provide their SkyMiles number upon enrolling. Full enrollment requires visiting an enrollment center in person. Eligibility for the membership is determined solely by CLEAR. Terms and conditions apply and offer subject to change. Offer is non-transferrable.

      *Preferred rate is limited to Basic Card Members (not Additional Card Members) with the Gold Delta SkyMiles Credit Card, Platinum Delta SkyMiles Credit Card, Delta Reserve Credit Card, Gold Delta SkyMiles Business Credit Card, Platinum Delta SkyMiles Business Credit Card, and Delta Reserve for Business Credit Card. Card Members must enroll using the SkyMiles number associated with their SkyMiles Credit Card to receive the preferred rate.

      SkyMiles Members with an existing CLEAR membership may contact CLEAR customer support at the time of your annual renewal to have your SkyMiles-preferred rate applied to your CLEAR membership. SkyMiles-preferred rates cannot be applied to an already-existing annual membership.

      Your CLEAR membership automatically renews each year for an additional 12 month period at a complimentary or preferentially-priced rate, if eligible, based on your SkyMiles program status at the time of renewal. At time of renewal, the relevant fees will be charged to the credit card provided during registration, or if different, the credit card associated with your CLEAR account at that time. To cancel your CLEAR membership at any time, log in to your CLEAR account at clearme.com and click “Cancel” or email cancel@clearme.com with full name and address used to register or call 1-855-CLEARme (253-2763).

      All CLEAR terms and conditions apply and are available at clearme.com.

    • SkyMiles Members can now book Award Travel on more partner airlines than ever— 24 total — conveniently from delta.com. To see the most options and best deals on both Delta Air Lines and our partners, view our Award Calendar by selecting “flexible days” when searching for a flight.

      Learn more about Award Travel.

    • We are always looking for ways to improve the Medallion experience by listening to your feedback. Because we want to ensure our most well-traveled Members can take full advantage of all the benefits of Diamond Medallion Status, a change is being made to how Members qualify for 2019 Diamond Medallion Status.

      Starting January 1, 2018, the Medallion Qualification Dollar (MQD) Waiver for Diamond Medallion Status is increasing. The MQD Waiver for Diamond Medallion Status is currently earned by spending $25,000 in eligible purchases in a calendar year on a SkyMiles Credit Card from American Express. It is being adjusted to $250,000 in a calendar year.

      This qualification change will allow us to deliver on expectations for Diamond Medallion Status so Members can maximize elite benefits like Complimentary Upgrades and Delta Sky Club® access. This update will not change how Members earn 2018 Diamond Medallion Status.

      We understand this is a significant increase, but keep in mind that the MQD Waiver to qualify for all of the best-in-class benefits of Platinum, Gold and Silver Medallion Statusopens in a new window will remain at $25,000 and you can still reach Diamond Medallion Status by earning 125,000 Medallion Qualification Miles (MQMs) or 140 Medallion Qualification Segments (MQSs) and $15,000 MQDs.

      To learn more about how to earn Medallion Status, visit Qualify for Medallion Statusopens in a new window.

      FAQ’s:

      • What is the MQD Waiver and how does it work today?
        • Today, the MQDs requirement for the qualification year is waived if you make $25,000 or more in eligible purchases during the calendar year with Delta SkyMiles Credit Card from American Express. This benefit is for Basic Card Members only (additional Card Members are not eligible).

        • The qualification year is from January 1 to December 31 of a given year. The close of the qualification year is December 31, without regard to the time of the year that the credit card account is opened. This means that for the first year of Card Membership, the Card Member's Eligible Purchase period may be less than twelve months.
           
      • What cards are eligible for the MQD Waiver?
        • Delta SkyMiles Credit Card
        • Gold Delta SkyMiles Credit Card
        • Platinum Delta SkyMiles
        • Delta Reserve Credit Card
        • Delta SkyMiles Business Credit Card
        • Gold Delta SkyMiles Business Credit Card
        • Platinum Delta SkyMiles Business Credit Card
        • Delta Reserve for Business Credit Card from American Express
        • Blue Delta SkyMiles Credit Card (through December 31, 2017*)

      *Effective January 1, 2018, the Blue Delta SkyMiles Credit Card will no longer be eligible for the MQD Waiver. However, if you have another Delta SkyMiles Credit Card with the MQD Waiver benefit in addition to your Delta Blue SkyMiles Credit Card, Eligible Purchases made on the Blue Delta SkyMiles Credit Card will continue to count towards the MQD Waiver.

      • What purchases count toward the MQD Waiver?
        • Eligible Purchases are purchases for goods and services minus returns and other credits. Eligible Purchases do NOT include fees, interest charges, balance transfers, cash advances, purchases of travelers' checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents.

        • Eligible Purchases made by Additional Card Members on the Basic Card Member's Eligible Card will count toward the Eligible Purchase threshold. Eligible Purchases will be combined across multiple Eligible Cards of the Basic Card Member if those Card accounts are linked to the same SkyMiles number
           
      • Does this qualification change have an impact to my Card benefits?
        • The MQD Waiver increase to $250,000 in a calendar year to qualify for Diamond Medallion Status has no impact on any of your other card benefits.  
           
      • If I’m a Platinum Medallion Member, and halfway through 2018 I have earned enough MQMs/MQSs for Diamond Medallion Status, but have not earned enough MQDs for Diamond Medallion Status and have not reached the $250,000 MQD Waiver for Diamond Medallion Status, what happens?
        • In this instance, you would remain a Platinum Medallion Member through January 31, 2020 by reaching the Platinum Medallion requirements for 2019 Status. In order to get to Diamond Medallion Status, you would have to earn $15,000 MQDs or reach the $250,000 Diamond MQD Waiver by December 31, 2018 to reach Diamond Medallion Status for 2019 and keep Diamond Medallion Status through January 31, 2020.
           
      • If I’m a new SkyMiles Member who has no previous Medallion Status, can I earn Diamond Medallion Status in 2018 through the current $25,000 MQD Waiver?
        • 2018 Medallion Status is earned through flight and spending activity from January 1, 2017 to December 31, 2017. From now until December 31, 2017, you have the opportunity to reach Diamond Medallion Status for 2018 through the current $25,000 MQD Waiver.

        • In order to reach Diamond Medallion Status for 2019, which is earned through flight and spending activity from January 1, 2018 through December 31, 2018, you will need to meet the MQMs/MQSs requirement, and earn the required MQDs or reach the $250,000 Diamond MQD Waiver.

    • Summer is here, and traveling as a Medallion Member is more valuable than ever before with recent program improvements we’ve made based on your feedback. Here’s a reminder of the great things you can now enjoy:

      GET THE UPGRADES YOU WANT

      • Enjoy more flexibility with two new ways to manage your upgrades through the seat map:
        • Opt in and get your Complimentary Upgrades automatically with the ability to change your seat through the seat map afterward, or
        • Opt out and select your upgrades yourself, giving you the ability to only upgrade if your exact desired seat is available
      • If you aren’t opted in for automatic Delta Comfort+ upgrades, you can now request a Delta Comfort+ upgrade to any available seat or just a window/aisle seat when checking in for a flight at delta.com or an airport kiosk
      • Upgrades now clear at the gate ten minutes earlier than before, which gives you more of an opportunity to secure an upgraded seat before you board. And, through coordination between our gate agents and flight attendants, if you are the next Medallion Member on the upgrade list, we’ll do our best to upgrade you when an upgrade becomes available before takeoff, even if you’ve already boarded.
      • Companions traveling with Medallion Members are now eligible for Complimentary Upgrades on Award Tickets, Miles + Cash tickets, and Pay with Miles tickets, in addition to paid tickets. And, companions are also eligible for Complimentary Upgrades when traveling with a Delta SkyMiles Member on a SkyMiles Companion Certificate.

      Learn more about Complimentary Upgrades

      PERSONALIZE YOUR REWARDS WITH CHOICE BENEFITS

      • Only Delta offers Choice Benefits, giving you the power to customize your travel experience exactly how you want. 2018 Diamond Medallion Members receive three Choice Benefits instead of two, with flexibility to enjoy the Delta Sky Club membership option that’s right for you, including the new Delta Sky Club Guest Pass. Learn more about Choice Benefits.

      MORE WAYS TO USE YOUR MILES

      EARN MORE MILES WITH YOUR FAVORITE BRANDS

      SPEED THROUGH SECURITY WITH CLEAR IN MORE AIRPORTS

      • Speed through security with CLEAR, now available at more Delta hubs than ever, including LAX, MSP, ATL, JFK and LGA, and 17 other major airports nationwide. Enroll todayopens in a new window and receive exclusive SkyMiles Member-only rates off of the standard $179 annual CLEAR membership:
        • Diamond Medallion Members: Complimentary
        • Platinum, Gold and Silver Medallion Members & Delta SkyMiles Credit Card Members: $79 per year
        • General SkyMiles Members: $99 per year

      Terms Apply

      * Excludes taxes, tolls, tips and fees.   
      Terms and conditions apply and are available at https://www.deltalyft.com/terms-conditions/.

      ** Applicable for US dollars or foreign equivalent. Excludes taxes and fees. Terms apply and are available at deltaairbnb.com.

    • We know as a Medallion Member, you look forward to Complimentary Upgrades when you travel. That is why we have improved our policy for clearing upgrades at the gate prior to each flight’s departure to ensure that more Medallion Members are getting the upgrades they deserve.

      We’ll start clearing upgrades at the gate ten minutes earlier than before, to allow more opportunity to secure an upgraded seat before you board. Plus, through the coordination of our gate agents and flight attendants, if the next Medallion Member on the list has already boarded when an upgrade becomes available, we will do our very best to upgrade them before takeoff, when possible.

      To learn more about the upgrade clearance process, visit Complimentary Upgradesopens in a new window. 

    • In addition to taking more control of your Complimentary Upgrades through the seat map, starting June 15, 2017, Medallion Members who are not opted in to receive automatic Delta Comfort+ upgrades will now have the ability to request an upgrade with seat type preferences when checking in for a flight at delta.com or at an airport kiosk. Upon check-in, Medallion Members can request a Delta Comfort+ upgrade to any available seat or only a window/aisle seat, giving you more options and control for your trip.

      How it works:

      • You will only be able to select your Delta Comfort+ upgrade seat preference at check-in if you are traveling alone AND have set your preferences to opt-out of automatic Complimentary Delta Comfort+ Upgrades.
      • Once you have selected your seat preference at check-in, your upgrade request will be added to the Airport Standby list. Upgrades will clear based on availability and clearance priority.
      • Medallion Members who chose to opt-in to Complimentary Upgrades prior to check-in will still receive top priority within their eligibility window.

      To learn more about your options, visit Complimentary Upgradesopens in a new window.

    • Starting June 1, 2017, Platinum Medallion Members plus one guest who are traveling in Delta Main Cabin, Virgin Atlantic Premium Economy or Virgin Atlantic Economy cabin are able to access the Virgin Atlantic Clubhouse located in Terminal 3 in London-Heathrow. As a reminder, Diamond Medallion Members began receiving the same level of Virgin Atlantic Clubhouse access on February 16, 2017.

      The full suite of London-Heathrow lounge benefits for SkyMiles Medallion Members and Delta One® customers are as follows:

      • Diamond and Platinum Medallion Members traveling in Delta Main Cabin, Virgin Atlantic Premium Economy or Virgin Atlantic Economy cabin and passengers traveling in Delta One or Virgin Atlantic Upper Class are all eligible to access both the Virgin Atlantic Clubhouse and No1 Lounges, Heathrow, both located in Terminal 3.
      • Gold Medallion Members traveling in Delta Main Cabin, Virgin Atlantic Premium Economy, or Virgin Atlantic Economy cabin are eligible to access No1 Lounges, Heathrow.
      • All Diamond and Platinum Medallion Members receive complimentary access to the Virgin Atlantic Revivals Loungeopens in a new window upon arrival at London-Heathrow Airport regardless of cabin of travel. The Revivals Lounge is also complimentary for Delta One and Virgin Atlantic Upper Class passengers.
      • Diamond, Platinum, and Gold Medallion Members also enjoy access to the SkyTeam lounge located in Terminal 4.

      Learn more about the amenities featured at Virgin Atlantic Clubhouse, No1 Lounges, Heathrow, and The Revivals Lounge.

    • Starting May 24, 2017, Medallion Complimentary Upgrades will begin clearing on an hourly basis instead of a daily basis. This means that upgrade clearances prior to day of departure will now align closely with the hour of flight departure time. This does not change your Medallion clearance window for your Medallion Tier.

      As a reminder:

      • Diamond Medallion Members: eligible for Complimentary Upgrades to Delta Comfort+ shortly after ticketing and First Class beginning 120 hours (5 days) prior to departure with priority
      • Platinum Medallion Members: eligible for Complimentary Upgrades to Delta Comfort+ shortly after ticketing and First Class beginning 120 hours (5 days) prior to departureGold Medallion Members: eligible for Complimentary Upgrades to Delta Comfort+ and First Class beginning 72 hours (3 days) prior to departure
      • Silver Medallion Members: eligible for Complimentary Upgrades to Delta Comfort+ and First Class beginning 24 hours (1 day) prior to departure

      Learn more about Complimentary Upgrades.opens in a new window

    • Starting May 24, 2017, Medallion Members will enjoy more flexibility around Complimentary Upgrades to First Class and Delta Comfort+® with two new ways to manage upgrades through the seat map.

      Opt inopens in a new window and get your upgrades automatically:

      • Medallion Members who have already received a Complimentary Upgrade will now have the ability to select an available* seat in a different class of service through the seat map** at delta.com. So, for example, if you receive an upgrade to a Delta Comfort+ window seat, but you prefer an exit row aisle, you can revert back to Main Cabin via the seat map, if available.

      Opt outopens in a new window and select your upgrades yourself:

      • Medallion Members who opt out of Complimentary Upgrades will now be able to self-select an available* First Class or Delta Comfort+ seat through the seat map by using the Fly Delta app or going to delta.com, if within their upgrade eligibility window.

      Medallion Members who are opted in to Complimentary Upgrades will still receive first priority for Complimentary Upgrades to First Class and Delta Comfort+ over Medallion Members who choose to opt out.

      Learn more about Complimentary Upgrades and how to change your opt in/opt out preferences.

      *When using the seat map, Medallion Members may see First Class Upgrades available for purchase within their eligibility window and can choose to purchase the upgrade or wait for their Complimentary Upgrade to clear, if these seats go unsold.
      **Seat map upgrade functions will be coming soon to the Delta-operated segments of itineraries that include both Delta-operated and partner airline-operated segments.

    • Diamond, Platinum, and Gold Medallion Members traveling on Delta flights can continue to enjoy access to TIAT Lounge and TIAT Lounge Annex at Haneda Airport (HND) for themselves plus one guest, regardless of the cabin of service they are traveling in, until October 31, 2017. Just show your Delta same-day boarding pass* to enter both lounges.

      Delta Sky Club® members can also continue to enjoy lounge access during this time, even when traveling on non-Delta flights. Members with an Executive Membership can enjoy access for themselves and up to two guests per visit. Just show your Delta Sky Club membership card and same-day boarding pass to enter both lounges.

      *To gain entry, boarding pass must display SkyMiles number. 

    • Now traveling with your companion is even better. Starting April 6, 2017, companions traveling with Medallion Members will be eligible for Complimentary Upgrades not only on paid tickets but Award Ticketsopens in a new window, Miles + Cash ticketsopens in a new window, and Pay with Miles tickets. Companions traveling with a Delta SkyMiles Credit Card Member on a SkyMiles Companion Certificateopens in a new window will also be eligible for Complimentary Upgrades.

      Here’s what Medallion Members need to know:

      A Medallion Member and a traveling companion may both enjoy a Complimentary Upgrade to First Class, Business Class or Delta Comfort+® when traveling on Delta and Delta Connection carriers, as long as that companion is a General SkyMiles Member or a Medallion Member in the same reservation.

      Complimentary Companion Upgrades must be requested at delta.com during the booking process, afterwards in My Trips, or during check-in prior to departure.

      To easily update your upgrade request preferences for an individual flight through My Trips:

      • Log into delta.com
      • Select Trips from the drop down menu under your name
      • Click “Details” on the trip you want to update
      • Select/Unselect the cabins you would like to be upgraded to in the Upgrade Request section
      • Click “Confirm”

      For more information, please visit Complimentary Upgradesopens in a new window.

    • Service between DCA-LAX and new service between BOS-SFO, which begins June 8, 2017, will offer Delta One® instead of First Class. This includes flat-bed seats with Westin Heavenly In-Flight bedding, chef-curated meals served on Alessi serviceware, amenity kits, a dedicated cabin and flight attendant, Premium Boarding, Sky Club access and more.

      Diamond and Platinum Medallion Members can use Upgrade Certificates, available through Choice Benefits, on flights between DCA-LAX and BOS-SFO for upgrades into Delta One. Global Upgrade Certificates are available to Diamond Medallion Members only. Regional Upgrade Certificates are available to both Diamond and Platinum Medallion Members. Please visit Upgrade Certificates to learn more.

      Medallion Members will be eligible for Complimentary Upgrades to Delta Comfort+®, but not to our Delta One cabin, on flights between DCA and LAX and between BOS and SFO. Please visit Unlimited Complimentary Medallion Upgrades to learn more.

    • Starting March 15, 2017, the same-day confirmed fee and same-day standby fee will increase from $50 to $75 for Delta travelers, including Silver Medallion® Members.

      Diamond, Platinum and Gold Medallion Members will continue to enjoy waived same-day change fees as a part of their Medallion Benefits. To learn more please visit Same-Day Travel Benefits.

    • As our most loyal Members, Choice Benefits enable you to customize your benefits by what matters most to you. We’ve listened to your feedback and made some exciting changes that offer you even more flexibility to fit your needs.

      WHAT’S NEW AND IMPROVED:

      Starting February 1, 2017 for both 2017 and 2018 Medallion Year Choice Benefit Selections:

      • Diamond Medallion Members now have the flexibility to select their Choice Benefits at different times.

      Starting February 1, 2017 for 2018 Medallion Year Choice Benefit Selections Only:

      • Members who achieve Diamond Medallion Status for the 2018 Medallion year will now receive three Choice Benefit selections instead of two.     
      • Diamond Medallion Members will still receive access to complimentary Delta Sky Club® Membership, which must now be selected via Choice Benefits starting with the 2018 Medallion year.
        •  An Individual Membership can be selected by using one Choice Benefit or an Executive Membership can be selected by using two Choice Benefits.
        • Diamond Medallion Members who have complimentary Delta Sky Club access via an eligible credit card will have the new option to select a Delta Sky Club Guest Pass to receive unlimited Delta Sky Club access for up to two guests per visit when traveling with the Card Member.
      • Diamond and Platinum Medallion Members will now have the option to gift bonus miles to another Member’s SkyMiles account.
      • Diamond Medallion Members will now have the ability to make multiple selections of the same benefit, excluding Global and Regional Upgrade Certificates and Delta Sky Club Memberships.

      These changes offer a large number of our Members who have other means to enter Delta Sky Club, such as the Delta Reserve Credit Card from American Express, the opportunity for an additional Choice Benefit selection to get the most of their Status. And don’t worry - Diamond Medallion Members who want access to Delta Sky Club can enjoy that same benefit just like before by selecting it via Choice Benefits.

      Learn more.

    • 2016 Rollover Medallion Qualification Miles (MQMs) will begin posting the week of January 9, 2017. Please allow 1-2 weeks for Rollover MQMs to post to your SkyMiles Account. For more information please visit delta.com/medallionterms.

    • If you’re close to reaching Diamond, Platinum, Gold or Silver Medallion Status for 2017, you now have the opportunity to Elevate Your Status by buying a bundle of Medallion Qualification Miles (MQMs), Medallion Qualification Dollars (MQDs — U.S.-based Members only) and Medallion Qualification Segments (MQSs) which will be posted to your 2016 balance and apply towards your 2017 Status.

      Members can purchase a minimum of 1,000 MQMs and 3 MQSs or up to a maximum of 10,000 MQMs and 15 MQSs. The dollar amount spent on MQMs and MQSs will be credited to your MQDs balance.

      This promotion is available through February 15th, 2017.

      As a Medallion Member, you enjoy the best elite travel experience whenever you fly. Visit Elevate Your Status to learn more and for complete terms and conditions.

    • We recently surveyed our Medallion Members about our companion policy for Complimentary Upgrades, and a majority of you voted that Medallion Members traveling with a companion should clear for Complimentary Upgrades based on the higher of the two Status Tiers.

      So, we’ve invested in making things better.

      Starting October 13, 2016, Medallion Members traveling with one companion will clear for Complimentary Upgrades to both First Class and Delta Comfort+® based on the status of the higher-tiered Member, as long as the companion is a SkyMiles Member, Medallion Member or partner airline elite member, traveling in the same reservation (revenue tickets only). Diamond and General Member traveling together? Your upgrade will clear at the Diamond Tier, when available.  

      It’s one of the many ways we’re striving to offer the best elite travel experience for our most loyal Members.

      Learn more about Medallion Complimentary Upgrades.

    • Upgrade your getaway. Beginning October 10, 2016 Silver Medallion Members are eligible for Unlimited Complimentary First Class Upgrades on Award Travel 24 hours prior to departure. Relax before reaching your destination and arrive refreshed and ready to go.

      Learn more about Complimentary Upgrades.

    • As a reminder, Medallion members must opt in to request a Complimentary Upgrade to Delta Comfort+ now that Delta Comfort+ is a booking option, like Main Cabin or First Class. This applies to:

      • all flights within the U.S. 50 and Canada
      • flights within the Caribbean, Central America, and Northern South America markets serviced with our First Class product (Colombia and Venezuela) as well as Asia Pacific markets, excluding China and Hong Kong

        For flights within Latin America / Caribbean markets serviced with our Delta One® product and select Asia Pacific markets, including China and Hong Kong, and other markets such as translatlantic flights,  Medallion members will continue to upgrade to Delta Comfort+ via the seat map.

      HERE’S HOW TO OPT-IN TO REQUEST YOUR DELTA COMFORT+ UPGRADE:

      OPT IN AT BOOKING:

      1. Log in at delta.com, then select a Main Cabin ticket and proceed with booking.

      2. On the Passenger Information Screen, look for the REQUEST UPGRADE section.

      If you keep a stored method of payment in your profile, you will bypass the Passenger Information screen to Express Checkout. Return to the Passenger Information screen by clicking “EDIT PASSENGER INFO.”

      3. Check the box to request a Complimentary Delta Comfort+ Upgrade.

      All seats in Delta Comfort+ are part of our premium experience. Aisle, middle or window seats will be assigned based on availability.

      ALREADY BOOKED? YOU CAN STILL REQUEST AN UPGRADE.


      1. Locate reservation in My Trips

      2. Request Complimentary Delta Comfort+ Upgrade.

      You can also request an upgrade at check-in.

      If a Complimentary Delta Comfort+ Upgrade is available, Medallion members will be notified:

      - Diamond and Platinum Medallion members, directly after requesting an upgrade.
      - Gold Medallion members, 72 hours before departure.
      - Silver Medallion members, 24 hours before departure.

      WHAT TO KNOW ONCE YOU’VE REQUESTED AN UPGRADE:

      • If you have selected upgrade eligibility for both First Class and Delta Comfort+, you will be upgraded to the most premium option available. If you’re upgraded to Delta Comfort+, you’ll still be on standby for First Class upgrades.
      • If no upgrades to Delta Comfort+ are available, you’ll be placed on standby for an upgrade. You may view your spot on the standby list in My Trips or in the Fly Delta App upon check-in. 
      • Following an upgrade, you can always select another available seat in the same class of service via the seat map. Once upgraded to Delta Comfort+, you will not be able to revert back to your Main Cabin seat via the seat map.

      • Medallion members will continue to enjoy access to Complimentary Upgrades to Delta Comfort+ while maintaining the same clearance priority.

      COMPANION ACCESS

      TRAVELING WITH ONE COMPANION:


      You will both be eligible for a Delta Comfort+ upgrade as long as the companion is a SkyMiles member. The upgrade window for both members is based on the member with the lowest tier. For general SkyMiles members in a reservation with a Medallion member, upgrades will be available no more than 24 hours prior to departure.

      And starting this fall, Medallion members traveling with one companion will clear for Complimentary Upgrades based on the status of the higher-tiered member. Official start date to be announced soon.

      TRAVELING WITH TWO OR MORE COMPANIONS:


      All members in the reservation must have Medallion status in order for any members to be eligible for upgrades to Delta Comfort+.



      DELTA SKYMILES CREDIT CARD MEMBERS WITH COMPANION CERTIFICATES:


      Please note, neither the paid primary passenger nor the companion passenger will be eligible for Unlimited Complimentary Delta Comfort+ Upgrades, regardless of Medallion status.

      SET UPGRADE PREFERENCES

      OPT IN ONCE TO REQUEST UPGRADES FOR EVERY FLIGHT
      You can set your Upgrade Request preferences for both Delta Comfort+ and First Class within your profile. They will be the default for all flights booked. But even with default settings, you can still opt in or out of Complimentary Upgrades for any individual reservation during booking or in “My Trips.”

      Visit My Profile
      Go to Flight Preferences
      Update Upgrade Requests

      More questions? Visit Complimentary Comfort+ Upgrades.

    • For flights departing on or after April 30, 2016, we have simplified the clearance priority for Complimentary Upgrades as we strive to offer the best elite travel experience for our members. This new upgrade priority better recognizes the loyalty of our Medallion members, SkyMiles Credit Card from American Express Card Members and Delta Corporate Travelers. Delta Corporate Travelers include passengers traveling on a ticket that includes their eligible employer’s Corporate Ticket Designator. 

      Upgrade priority:

      • Medallion level is the most important factor in upgrade clearance priority, starting with Diamond Medallion members, then Platinum, Gold and Silver.
      • Members at the same Medallion level will be cleared in order of fare class families for revenue tickets, Award Tickets and Pay with Miles1 tickets, with higher fare classes among all ticket types holding higher priority.
      • Partner airline elite members and SPG® Platinum Preferred members will be eligible for day-of-departure upgrades only.
      • Y class fares will no longer be upgraded at booking.

      Rewarding your loyalty:

      • Delta Reserve Credit Card Members will still have a higher prioritization within their Medallion group for upgrades.2
      • Delta Corporate Travelers3 will now have a higher prioritization within their Medallion group for upgrades.
      • If all else is equal, Card Members who earned the Medallion Qualification Dollars (MQDs) Waiver by spending at least $25,000 in the current calendar year on their Delta SkyMiles Credit Card from American Express will enjoy higher priority.
      • Date and time of upgrade request will be used as a tie-breaker.

      Learn more about Complimentary Upgrades.

      1All Pay with Miles terms and conditions apply. To review the rules, visit Pay with Miles.
      2Upgrade Priority within the same Medallion tier and fare class family is applicable only to Basic Card Members.
      3To be eligible for the Corporate Upgrade benefit, Corporate Travelers must be SkyMiles Medallion members and traveling on a ticket that includes their employer’s eligible Corporate Ticket Designator.

      Medallion Complimentary Upgrades are subject to availability and may not be available on all flights or in all markets.

       

    • Traveling with our partner airlines is becoming even more rewarding next year. The way you earn miles when flying with our partners will be simpler, and Members will be able to earn Medallion Qualification Miles (MQMs), Medallion Qualification Segments (MQSs), and Medallion Qualification Dollars (MQDs – U.S.-based Members only) for travel on 24 partner airlines beginning January 1, 2018.

      What SkyMiles Members need to know:

      • Members will earn MQMs, MQSs and MQDs on more partner-marketed flights
        • How to know if a flight is Delta-marketed or partner-marketed? Look at the two-letter airline code in the flight number of your ticket. For example, DL 8517 is a Delta-marketed flight and AF 0074 is an Air-France-marketed flight.
      • The way you earn miles when traveling on these partner airlines will be determined exclusively based on the marketing carrier of a flight, which means that Members will only need to know their flight number to determine how they’ll earn miles:
        • Delta-marketed flights (for example DL 8517) earn miles based on dollars spent
        • Partner-marketed flights (for example AF 0074) earn miles based on distance flown
      • Members may earn up to 200% in bonus miles, in addition to Medallion Tier bonuses, on premium fare classes when booking partner-marketed flights with:
        • Air France
        • KLM
        • Virgin Atlantic
        • Alitalia
        • China Eastern
        • Virgin Australia
        • Aeromexico
        • GOL
      • For all other partners, Members will earn 100% of the distance flown for all First Class, Business Class, Premium Economy, and Full Fare Economy fares.
      • If Members have already booked a partner-marketed flight for travel on or after January 1, 2018 under the current earning rules, they may use the Request Mileage Credit form or contact Delta Reservations after completing their travel to request a mileage credit adjustment. Only tickets booked on or before October 26, 2017 will be considered for adjustment. 

      For full details on these changes, including eligible fare classes and specific bonus levels for each applicable partner airline, please visit Partner Airlinesopens in a new window and select the airline you wish to learn more about.

    • Effective September 28, 2017, Diamond and Platinum Medallion Members can use their Global and Regional Upgrade Certificatesopens in a new window for access to Aeromexico Clase Premieropens in a new window on any Delta-marketed, Aeromexico-operated1 flight. With Clase Premier, Medallion Members will receive:

      • Complimentary pre-flight access to Aeromexico Salon Premier clubs
      • An elevated in-flight experience, including flat-bed seats, culinary delights from world famous Mexican chef Enrique Olvera, and more

      Global Upgrade Certificates can be used on Delta-marketed, Aeromexico-operated flights when the Diamond Medallion Member also has an international Delta flight included in the same itinerary.

      Regional Upgrade Certificates can be used on Aeromexico flights traveling between the United States and Mexico, or for any Delta-marketed, Aeromexico-operated short-haul2 flight. Upgrade Certificates are eligible for all fare classes, except for Basic Economy (E-class).

      Medallion Members must contact Delta reservations directly to apply Upgrade Certificates, and upgrades will be subject to availability on Aeromexico. Miles will be earnedopens in a new window based on the price of the original ticket before an upgrade is applied.

      Delta and Aeromexico share the largest combined network between the United States and Mexico, with more than 1,000 weekly trans-border non-stops.

      1How do I know if a flight is marketed, operated, or ticketed by Delta or a partner?

      • The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and AM18 is marketed by Aeromexico.
      • Delta-ticketed flights feature ticket numbers that begin with 006. Any flight purchased through delta.com is ticketed by Delta. Other airlines have their own unique ticket numbers. For example, Aeromexico-ticketed flights feature ticket numbers that begin with 139.
      • The operating carrier for a flight indicates which airline flies the plane. For example, an Aeromexico-operated flight means the flight will be on Aeromexico aircraft.

      2Short-haul flights operated by Aeromexico include intra-Mexico flights, and flights between Mexico and the United States, Canada, Central America, Caribbean, Colombia, Ecuador and Venezuela.

    • Effective July 13, 2017, SkyMiles Members can use miles to upgrade from a purchased ticket on Delta-marketed, Virgin Atlantic-operated1 flights through Mileage Upgrade Awards. The following upgrade options are available for Members:

      • Upgrade from a purchased Virgin Atlantic Economy ticket to Virgin Atlantic Premium Economy or Virgin Atlantic Upper Class
      • Upgrade from a purchased Virgin Atlantic Premium Economy ticket to Virgin Atlantic Upper Class

      To check prices and availability or book an upgrade, contact a SkyMiles representative by calling 1-800-323-2323. If you are a Medallion Member, check the Contact Us section in the Fly Delta app for your dedicated phone line.

      Upgrades are available from purchased Economy tickets in Y, B, M, H, Q, or K class, and purchased Premium Economy tickets in P, A, or G class. Upgrades are based on availability and must be completed at least 24 hours before scheduled departure. Delta-marketed flights operated by Virgin Atlantic are only available between the United States and the United Kingdom. For more information, please visit Mileage Upgrade Awards.

      1 How do I know if a flight is marketed, operated, or ticketed by Delta or a partner?

      • The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and VS18 is marketed by Virgin Atlantic.
      • A Delta-ticketed flight features a ticket number that begins with “006”. Any flight purchased through delta.com is ticketed by Delta. Other airlines have their own unique ticket numbers – for example, Virgin Atlantic-ticked flights feature ticket numbers that begin 932.
      • The operating carrier for a flight indicates which airline owns the plane. For example, a Virgin Atlantic-operated flight means the flight will be on Virgin Atlantic aircraft.

    • Effective May 8, 2017, Medallion Members will receive additional benefits when traveling with Aeromexico, as a part of Delta and Aeromexico's growing partnership. 

      • Medallion Members will be eligible for Complimentary Upgrades on all intra-Mexico Aeromexico flights, as well as Aeromexico flights between Mexico and the U.S., Central America, Caribbean, Colombia and Ecuador.
      • Medallion Members will now receive Complimentary Upgrades based on their individual Medallion Status (starting with Diamond, then Platinum, Gold, and Silver) instead of SkyTeam Elite status, better recognizing the loyalty of our Medallion Members.
      • Medallion Members will be automatically added to the airport standby list for these flights, as long as their SkyMiles number is added to the reservation.

      Medallion Members will be eligible for upgrades after all Club Premier Members have cleared. 

      Aeromexico operates over 600 daily flights, and its network includes 44 destinations in Mexico, 19 in the United States, 15 in Latin America, 4 in Canada, 4 in Europe and 3 in Asia. Learn more about Medallion Benefits when traveling on Aeromexico.

    • Effective May 1, 2017, Delta and Alaska Airlines are no longer partners. Here is what Members can expect:

      FOR SKYMILES MEMBERS TRAVELING ON AS

      Accrual:

      • Only Members who booked an AS flight before December 19, 2016, that flies on or after May 1, 2017 will still be eligible to earn miles, MQMs, MQSs, or MQDs*.

      *Miles, MQMs, MQSs, and MQDs will be credited automatically for Members that included their SkyMiles number in their AS flight reservation. Members who didn’t provide their SkyMiles number in their reservation may request mileage credit after travel is complete at Request Mileage Credit.  Members with a non-Delta issued ticket will be required to provide a copy of their boarding pass/E-Ticket receipt showing date of issuance.

      Redemption:

      • Award Tickets booked on AS prior to May 1, 2017 will still be valid for up to 1 year from date of issuance. As of May 1, 2017, Members may no longer use miles to book a new Award Ticket on AS.

      Elite Benefits:

      • Medallion Members will no longer receive the following elite benefits when traveling on AS:
        • Priority Check-In
        • Priority Boarding
        • Preferred Seats
        • Priority Baggage Handling
        • Complimentary Upgrades

      FOR AS PASSENGERS TRAVELING ON DELTA

      Elite Benefits:

      • AS Elite Members will no longer receive the following elite benefits when traveling on Delta:
        • Priority Check-In
        • Priority Boarding
        • Preferred Seats
        • Priority Baggage Handling
        • Complimentary Upgrades

    • Effective April 1, 2017, Diamond, Platinum and Gold Medallion Members have access to GOL+ Conforto seats on GOL international flights to and from Brazil. GOL+ Conforto seats offer additional legroom and dedicated carry-on space.

      As a reminder, Diamond, Platinum and Gold Medallion Members already have access to GOL+ Conforto seats on intra-Brazil GOL flights. Learnopens in a new window about earning miles with GOL. GOL+ Conforto seat access is subject to availability.

    • For travel beginning March 28, 2017 and beyond, SkyMiles Members can now redeem miles on WestJet-operated flights across WestJet’s network. All SkyMiles Award Tickets will be booked into WestJet’s Economy class, and Members may purchase upgrades into WestJet’s Plus (premium economy) class at check-in.

      SkyMiles Members can continue to earn miles on WestJet-operated flights. Learn more about earning with WestJet.

      WestJet offers scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe. The airline has hubs in Calgary, Toronto, and Vancouver. Delta and WestJet have been codeshare partners since 2012.

    • For travel beginning December 22, 2016 and beyond, SkyMiles Members can now earn miles on all Delta-marketed and Jet Airways-marketed Jet Airways flights across the carrier’s entire network1. And starting January 24, 2017, SkyMiles Members can now redeem miles globally into both Première Business Cabin and Economy Cabin on Jet Airways flights2.

      In addition, SkyMiles Members will also enjoy the following benefits while traveling on Jet Airways-marketed flights:

      • Medallion Qualification Miles (MQMs) earn
      • Medallion Qualification Dollars (MQDs) earn
      • Medallion Qualification Segments (MQSs) earn
      • Medallion Mileage Bonus
      • Bonus miles for Business/First Class travel

      Jet Airways, India’s premier international airline, offers service to 66 destinations, including service from Amsterdam and London to Delhi as well as from Amsterdam, London and Paris to Mumbai.  So now, with expanded co-operation between Delta and Jet Airways, SkyMiles Members traveling through Amsterdam, London and Paris will be able to connect to 20 more codeshare destinations served by Jet Airways.

      Learn more about earning with Jet Aiways.

      1Flights marketed by Air France or KLM but operated by Jet Airways are not eligible for accrual.

      2 Miles cannot be redeemed for Award Travel on Jet Airways flights operated by JetLite or Jet Konnect Airlines.

    • Effective November 28, 2016, SkyMiles Members can now use miles at delta.com to book Virgin Atlantic's Premium Economy cabin on flights from the United States to the United Kingdom. Bookings over the phone through Delta Reservations will be available December 1, 2016. Features of Virgin Atlantic's Premium Economy cabin include:

      • Roomy leather seating with in-seat power so you can stay connected
      • Priority Boarding and a dedicated check-in
      • An upgraded dining experience including access to Virgin Atlantic's Wander Wall snack gallery1
      • A Premium Economy amenity kit on night flights

      Learn more about our partnership with Virgin Atlantic.

      1. Virgin Atlantic Wander Wall gallery available on select fleet types only

    • Beginning July 15, 2016, SkyMiles Diamond Medallion members can now use Global Upgrade Certificates for all fare classes to upgrade into Virgin Atlantic Upper Class on flights marketed by Delta Air Lines. The changes provide greater choice to our Diamond Medallion members for travel from the United States to the United Kingdom, and reflect the growing connectivity of our schedules. Benefits of the Upper Class experience include:

      • Private security screening and Virgin Atlantic Revivals Lounge and Clubhouse access
      • Seating that converts into a fully-flat bed
      • Direct aisle access
      • Meals designed by celebrity chef Lorraine Pascale

      Virgin Atlantic currently offers service to London-Heathrow from 11 US cities, as well as additional service from the United States to London-Gatwick, Manchester and Glasgow.  

      Medallion members must contact Delta directly to apply the certificates for travel, and upgrades will remain subject to Award availability. Mileage accrual is based on the price of the original ticket before upgrade is applied1.

      Learn more about Upgrade Certificates.

      1Allow up to two weeks for mileage credit to post to your SkyMiles account.

    • Beginning June 22, 2016 for flights on or after August 24, 2016, Air France and KLM Royal Dutch Airlines are introducing a new system for reserving Economy seats in select markets, including transatlantic flights. Customers may now select their seat prior to the check-in window as a paid option. Complimentary seat selection will remain available within the check-in window, which opens 24 hours before departure time.


      The seat selection fee will be waived for SkyMiles Medallion members and their companions traveling within the same reservation.


      All SkyMiles members who do not have Medallion status will be able to select seats on Air France- and KLM-operated flights through delta.com as a paid option prior to check-in.

    • Beginning April 1, 2016, SkyMiles Diamond Medallion members can now use Global Upgrade Certificates for all fare classes (excluding Basic Economy (E)) on all KLM-operated flights that are marketed by Delta Air Lines. In addition, Global Upgrade Certificates will be available for use during the check-in process for all flights leaving from Amsterdam. The changes are designed to provide greater choice to our Diamond Medallion members across our partner network and greater access into KLM’s new World Business Class product. Onboard amenities of the cabin include:

      • 180-degree seat recline
      • Private seat canopy
      • Meals prepared by Dutch three-star chef Jacob Jan Boerma

      KLM currently offers service to Amsterdam from seven US cities (with Salt Lake City starting this May) and five Canadian cities. In addition, Global Upgrade Certificates can be used for KLM connecting flights from Amsterdam to Africa, Middle East, Asia, or any market with a World Business Class cabin.* With the exception of flights departing Amsterdam, Medallion members must contact a Delta reservations agent directly to apply the certificates for travel, and upgrades will remain subject to availability. For more information, please see Upgrade Certificates.

      *Not all KLM-operated flights feature the new World Business Class product. Global Upgrade Certificates are still usable for any variation of KLM’s World Business Class product.

    • SkyMiles Marketplace Asia will no longer be available after December 31, 2016 and SkyMiles Members will be unable to redeem their miles through this program at that time. Any purchases made on or before December 31, 2016 will still be delivered under standard delivery timelines. To learn about all of the other ways to use your miles, visit Use Miles.